For shipping status on: jewellery, pouffes, carpets, tea tables and home decor please log on Parzel.com and enter your tracking number. You should receive your tracking number when your order is ready to be dispatched.
Please allow some time for the status of the shipment to correctly display on Parzel.com. You can also call Parzel at 04 3999 360 with your tracking number.
You will receive a confirmation email when more items from your order have been shipped.
Contact Customer Service Team:
Email: contact us here (allow 12-24 hours for a reply). Please provide your tracking or order number (check your confirmation email).
Facebook: log on our facebook page and provide your tracking or order number (check your confirmation email).